Concrete Charleston's Terms & Conditions

Interpretation and Definitions

Interpretation

• The words of which the initial letter is capitalized have meanings defined under the following conditions.
• The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Country refers to: South Carolina, United States.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Concrete Charleston, serving Charleston, SC and the surrounding Lowcountry area.
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Service refers to the Website and concrete construction services.
• Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
• Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
• Website refers to Concrete Charleston, accessible from www.concretecharleston.com.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

• These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company.
• These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
• Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions.
• These Terms and Conditions apply to all visitors, users and others who access or use the Service.
• By accessing or using the Service You agree to be bound by these Terms and Conditions.
• If You disagree with any part of these Terms and Conditions then You may not access the Service.
• You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
• Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company.
• Please read Our Privacy Policy carefully before using Our Service.

SMS/Text Messaging Terms

SMS Use Cases

By providing your mobile phone number and opting in to receive text messages from Concrete Charleston, you consent to receive SMS/text messages for the following purposes:

• Appointment Reminders: Notifications about scheduled consultations, project start dates, and site visits
• Project Updates: Real-time updates on your concrete project status, progress, and completion
• Quote and Estimate Information: Delivery of free estimates, pricing details, and proposal documents
• Service Confirmations: Confirmation of service requests, bookings, and contract agreements
• Customer Support: Responses to inquiries, questions, and service-related communications
• Promotional Messages: Special offers, seasonal promotions, financing options, and veteran discounts (you may opt out of promotional messages while continuing to receive service-related messages)
• Payment Reminders: Notifications about payment schedules, invoices, and financing information
• Weather Alerts: Notifications about weather-related project delays or rescheduling

Opt-Out Instructions

Message Frequency

Message & Data Rate Disclosure

Carrier Liability Disclaimer

Consent and Agreement

Service Agreement

• All concrete construction services are subject to a written contract and project specifications agreed upon by both parties.
• Project timelines and completion dates are estimates and may be affected by weather conditions, material availability, and other factors beyond our control.
• Payment terms and schedules will be outlined in the service contract and must be adhered to by the client.
• Any changes to the original project scope must be approved in writing and may result in additional costs and timeline adjustments.
• The Company reserves the right to refuse service or cancel contracts if terms are not met or if safety concerns arise.

Links to Other Websites

• Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
• The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services.
• You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
• We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

• We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
• Upon termination, Your right to use the Service will cease immediately.
• Service contracts may be terminated according to the terms specified in the individual contract agreement.

Limitation of Liability

• Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.
• To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
• Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

Warranty and Guarantees

• All concrete work is guaranteed against defects in workmanship for the period specified in your service contract.
• Warranty does not cover damage caused by improper use, lack of maintenance, natural disasters, or modifications made by parties other than the Company.
• Any warranty claims must be submitted in writing within the warranty period specified in your contract.
• The Company reserves the right to inspect and assess any warranty claims before determining appropriate remedies.

Contact Information

Changes to These Terms and Conditions